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The Death of the Wireframe? Towards An Integrated Approach to UX Design

   
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Stephen Anderson advocates for going straight to high-fidelity prototypes, rather than spending times on wireframes.

In the waterfall model, wireframes indeed make a lot of sense insofar as they make the user experience tangible and can be handed to developers. They also considerably reduce ambiguity.

Yet wireframes makes less and less sense in the current context. First, executives have become more and more used to gorgeous user interfaces, and no one would argue that wireframes are meant to be awe-inspiring. While wireframes are indeed better than text-only functional specifications, the user experience they procure is definitely worse than a fully functional prototype. As Stephen puts it, "how can we possibly expect to get good feedback on such an incomplete experience?"

It is pretty clear also that the waterfall model does not keep up with an ever-changing world. This model makes sense in a highly-deterministic world, where nobody changes his mind and everybody is able to make decision quickly. In reality, we've all experienced clients changing their mind in the last iteration. There are many reason why this happens but according to Stephen the main one is indeed that "human beings don't think about content separate from presentation separate from structure separate from [fill in the blank]…":

Asking someone to comment just on the interaction or just on the structure--independent of the other pieces -- is a bit like asking someone to judge a chocolate chip cookie based on only a handful of ingredients. "Here, these are the wet ingredients (eggs, sugars, vanilla)--what do you think of this cookie?"

I think that prototyping will replace the waterfall model. It provides numerous advantages:

  • Instead of focusing on a single aspect of the UX, the approach is holistic.
  • It is easy to forget some interactions in wireframes, which requires numerous useless iterations.
  • Thanks to libraries like Bootstrap and tools like Handcraft, it has never been so easy to create high-fidelity prototypes. With services like Stripe and Parse, we can even build working prototypes.
  • Prototypes are perfectly in line with the lean startup philosophy. They embody the MVP concept quite perfectly, promoting an iterative process rather than the highly inefficient waterfall model.
  • Prototypes increases communication between developers, graphic designers, UX designers and business people. It even makes it mandatory, right from the beginning of the project, while in most case the discussion does not begin before the party is involved.
  • As prototypes are nearer the end result, their perceived value is higher.
  • Prototypes can be experimented with real end-users.
  • Prototyping is less risky than the waterfall model, since clients gets a far better sense of the end result far quicker.
  • Prototypes are fun! They are fun to create, fun to try, and fun to deliver!

Check out also this great presentation by the Handcraft folks: Focus on the details rather than skipping over them.

Charles-Axel Dein
Project Analyst in San Francisco...

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