The media has been abuzz lately with people criticizing collaboration as "the new groupthink".
These critics are missing the point: collaboration works, and in fact
it can work wonders, but you have to know how to do it.
Putting
people in a room, giving them some post-its and asking them to come up
with the company's new business model doesn't work, and isn't a good
idea. And nobody who relies on collaborative processes to innovate
would say that it is.
Collaboration is cardinal to moving forward intelligently.
Collaboration goes far beyond the groupthink.
Collaboration encompasses a full range of working patterns
that go from plain brainstorming, to going out in the field and asking
users how they would like your product to work, and to having your
customers co-design your next big idea.
Collaboration intervenes at different stages of innovation, including:
- Defining the stakes
- Detecting needs
- Exploring or generating new ideas
- Testing (ideas or early prototypes) to get early feedback and iterate.
The
key to effective collaboration is knowing how to do it. But the truth
is that there is no right way to do it, because collaboration deals with
human alchemy and human feelings; and there are no right tools or right
formats either.
Collaboration is about mindset, experience, and most of all purpose.
Of course, purpose is meant to change during the course of action
because surprise is what brings value to the whole thing - but a clear
purpose is an initial standpoint: it gives focus and meaning to the
process. As a matter of fact, defining the purpose is actually an
excellent way to chose the right format for a collaborative workshop.
And
if you are still not comfortable with the whole idea, here are three
alternative reasons to collaborate, that do not necessarily involve
creative outcomes:
Let's face it: collaboration has always been the way of the
world. How many great advancements, innovations, ideas, have come out of
pure solitude? The answer: not very many.
